Due to the flexibility of the way we work, and our belief that every project is unique, we don’t follow a fixed process. Some projects require more design development, while others need greater consideration during production, but throughout, we will support you at every step of the journey.

What we have developed over years of refining our craft is a pathway that fosters the right conversations and processes in a timely and productive manner and we find most projects follow a framework that looks something like this:

Initial Conversation & Brief

This stage begins with an initial conversation and briefing.

Whether you are a domestic client, interior designer, architect or principal contractor, it’s important for us to gain a clear understanding of what you’re trying to achieve - and to establish whether we’re the right fit for one another.

It’s worth noting that it’s never too early to get in touch. It’s not uncommon for us to be working on projects with lead times of up to 18 months, so early engagement allows for better planning and a more considered outcome.

From here, we’ll work with you to develop the project - refining ideas and building a strong foundation for the stages that follow.

Following our initial conversation we take all the information we have gathered from you to create a initial concept. We’ll produce drawings, suggests some potential materials and colour options and present an indicative cost for the project.

If you are happy with this indicative cost we invite you into our workshop and studio for an opportunity to meet us and the team. During this meeting we will discuss the initial design in more detail and ways we can refine it. This visit is also an opportunity to explore the range of materials and colours we offer.

We then produce a more detailed proposal and present it to you for review. Once we’ve settled on a design and agree a final cost we raise an initial (10%) invoice to secure your slot in our workshop diary. We then start work on refining the technical aspects and prepare for production.

During this period we'll arrange a site visit to take measurements for the technical drawings we use in production. Once the technical design is signed off, we’ll raise a second invoice (40%) ahead of pre-production.

6 weeks before our scheduled start date on your project, the project will be handed over to Murray who runs production. During this period he’ll arrange a final site meeting to double check measurements and specifications. Workshop drawings will be produced and materials ordered in.

We will get to work manufacturing your project in our workshop where we’ll bring the design to life. We build all of our projects in our workshop to ensure there are no surprises when we come to deliver and install on-site.

At this stage, we encourage you to visit for an inspection of the build before we install. Once you’re happy, we’ll raise a third invoice (40%) ahead of the delivery date.

We'll then deliver and install on-site, making sure you're completely satisfied and acquainted with your new kitchen or furniture. A final invoice will cover the last 10% of the project and any extras. All of the cabinetry and furniture we manufacture is covered by our 10 year warranty.